For cancellations done less than 1 day(s), prior to arrival date, hour limit of 00:00:00, the cancellation fee is 1 night(s).
Bookings cancellation policy
When you book we will ask you for a credit card / debit card number and expiry date to secure the booking. The credit card used to guarantee your reservation will be charged for the first night's stay one day prior to arrival. An invalid credit card will cancel your reservation.
Policy for a booking of 1-2 rooms - The hotel will accept your cancellation without penalty up to 12 hours before your arrival. This is defined as being before 3pm (the hotels check-in time) on the day before you are due to stay.
Policy for a booking of 3-5 rooms - The hotel will accept your cancellation without penalty up to 7 days before your arrival. This is defined as being before 4pm (the hotels check-in time) 7 days before you are due to stay.
Policy for a booking of 6-10 rooms - The hotel will accept your cancellation without penalty up to 21 days before your arrival. This is defined as being before 4pm (the hotels check-in time) 21 days before you are due to stay.
What if you have to cancel?
In the event you cancel your booking inside the cancellation period we will attempt to fill your room If your room cannot be filled, the hotel will debit your card with the cost of your stay less any nights your room has been filled.